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Tigereye Design is a proud member of USW 3210 • Proud Recipients of the AFL-CIO Labor Management Award Certificate of Honor

Frequently Asked Questions
Have a question?       Let us help you.
Q: Are all of your products 100% Union made?
A: Tigereye Design, members of USWA Local 3210, is a Union Shop and makes use of Union made products whenever possible. When it is not possible to do so, we will incorporate the use of American Made items.
Q: Am I able to purchase your products online?
A: Yes, our Tigereye website features many products that you can purchase online.
Q: What kinds of things do you do at Tigereye?
A: Tigereye specializes in the design, production, and supply of imprinted promotional items. We specialize in customizing all types of products including clothing and hats, business cards, clocks, watches, awards, buttons, pens, pencils and much more. We are a union shop primarily supplying custom designed promotional products to trade unions, political groups, and businesses nationwide. Tigereye also has a complete garment division specializing in Union made/American made products for your company store, garment programs and individual needs.
Q: How should I make payment on my order?
A: Our preferred method of payment is in advance by credit card. We also accept payment by check.
Q: What if I need my products quickly?
A: Tigereye carries a reputation of being the fastest in the industry when performing on quick ship orders on our products. We will help you meet your deadline to the best of our ability.
Q: Which credit cards do you accept?
A: We accept the following credit cards: Visa, Master Card, Discover, and American Express.
Q: Can our union organization link to Tigereye Design? Does Tigereye link to their websites?
A: Yes, Tigereye welcomes links to our website. You may check out our links page at any time. For information on cross linking to www.tigereyedesign.com please submit an email to: webmaster@tigereyedesign.com or go to our linking page.
Q: How much do you charge for shipping?
A: Shipping is based on value, weight and distance. All orders are shipped UPS when possible charges will be added for rush shipments.

Q: How can I submit my custom artwork to be used on the product I order?
A: Our Tigereye art department accepts artwork in a variety of ways. You may send artwork via mail, e-mail, or by compact disks. For more information click here.
Q: In which formats do you accept artwork?
A: Our art department can accept art in the following formats: Illustrator version 9.0 or lower, Photoshop 6.0 or lower, EPS, TIFF, PDF, JPEG, and GIF. Our art department works in the Macintosh environment but we can also accept Windows files as long as they are saved in one of the listed file formats with all type being converted to paths/curves (artwork).
Q: What if I have an idea, but no artwork to submit?
A: Tigereye Design has a full time art staff that can convert your idea into a working design.
Q: How much does Tigereye Design charge for artwork?
A: Tigereye Design charges a rate of $50 per hour for art services with a $25 minimum. However, part or all of this fee may be waived if the art is determined as "production ready" by our Art Department.
Q: Can I mix colors of garments on my screened or embroidered order?
A: Yes you can, however additional fees may be added for select items.
Q: Can we find out if we have ordered an item from Tigereye in the past?
A: Yes, Tigereye keeps an accurate record of past transactions.
Q: How can I meet Tigereye Design in person?
A: Tigereye actively participates in many Union trade shows and conventions across the U.S. each year.
For additional information please call 1.800.TIGEREYE
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and Liabilities click here. $10.00 Minimum on shopping cart orders. Please allow 2 to 3 weeks for your order to be processed & delivered.